After I place my order, when will my order ship?
Once a payment has been received and successfully processed, your order will be shipped within 1-5 business days through USPS. Please allow 5-10 business days to receive your order.
How can I track my order?
Once your order has been shipped you will receive a tracking number via e-mail. Be sure to provide us with a valid e-mail address.
Domestic orders are usually delivered within 2-3 business days. Be mindful of holidays and inclement weather which may cause delayed deliveries.
International shipping is NOT available at this time.
Please ensure that you are providing the correct shipping address. We will not be held accountable for goods being delivered to the wrong address. However, if you realize you've submitted an incorrect address please e-mail us at email@example.com
LANA ORGANIX LLC will not be held accountable for lost or stolen packages that have a CONFIRMED delivery to the address entered for an order. Upon request, LANA ORGANIX LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to further investigate.
If you have reason to believe we have filled your order incorrectly please e-mail us at firstname.lastname@example.org within 7 business days of receiving your order.